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Comment Card How Can We Do Better?
At the Princess Royale Oceanfront Hotel & Conference Center, we strive to combine superb quality and attention to detail with elegance and comfort. Please take a few moments of your time to let us know your suggestions and comments. This will assist the Princess Royale Oceanfront Hotel & Conference Center in meeting and exceeding your expectations. Thank you for staying with us!"

In appreciation for taking your time to let us know your thoughts at the end of this comment card you will receive a SPECIAL OFFER!

First Name

Last Name

Email

Address

Home Business

Company Affiliation

Arrival Date
- -
Departure Date
- -
Suite number


Is this your first visit?
No
Yes

How did you hear about us?
Friend/Business Associate
Meeting/Convention
Company in Area
Travel Agent
Previous Visit
Newspaper/Magazine
Brochure
AAA

How would you classify the purpose of your trip?
Business
Attending Meeting
Pleasure

Please Rate the quality of our resort:
Excellent
Good
Fair
Poor

Please Rate the quality of service you received from:

Reservations:
Excellent
Good
Fair
Poor

Front Desk:

Prompt check in
Excellent
Good
Fair
Poor

Prompt check out
Excellent
Good
Fair
Poor

Friendliness of staff
Excellent
Good
Fair
Poor

Bell Staff:
Excellent
Good
Fair
Poor
N/A

House Keeping:

Cleanliness upon check in
Excellent
Good
Fair
Poor

Servicing during stay
Excellent
Good
Fair
Poor

Friendliness of staff
Excellent
Good
Fair
Poor

Telephone Operator / Guest Services

Messages
Excellent
Good
Fair
Poor

Wake up calls
Excellent
Good
Fair
Poor

Friendliness of staff
Excellent
Good
Fair
Poor

Security:
Excellent
Good
Fair
Poor
How would you rate the price/value offered by our resort?

Rooms
Excellent
Good
Fair
Poor

Food
Excellent
Good
Fair
Poor

Beverages
Excellent
Good
Fair
Poor

Schooners:

Seated promptly
Excellent
Good
Fair
Poor

Food served promptly
Excellent
Good
Fair
Poor

Quality of food
Excellent
Good
Fair
Poor

Friendliness of staff
Excellent
Good
Fair
Poor

Banquets:

Food served promptly
Excellent
Good
Fair
Poor

Quality of food
Excellent
Good
Fair
Poor

Friendliness of staff
Excellent
Good
Fair
Poor

Lounge:

Drinks served promptly
Excellent
Good
Fair
Poor

Atmosphere / Entertainment
Excellent
Good
Fair
Poor

Friendliness of staff
Excellent
Good
Fair
Poor

Room Service:

Prompt Service
Excellent
Good
Fair
Poor

Quality of food
Excellent
Good
Fair
Poor

Friendliness of staff
Excellent
Good
Fair
Poor
Are there any additonal facilities or services you would like to see offered by our resort?

Please list anything in your suite that was not in working order or suggestions for change.

Name(s) of staff person(s) you wish to recognize.


Would you return to our Resort on your next visit to Ocean City?
Yes No
If not, why?


How many times have you traveled to Ocean City in the past?

Where have you stayed in the past when you traveled to Ocean City?


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