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1. Do you have an iron and ironing board?
- Yes in every suite and condo.

2. Do you have a hair dryer in the room?
- Yes in every suite and condo.

3. Do you have an outdoor pool?
- No, we have an Olympic sized indoor heated pool and tropical atrium.

4. Do you receive maid service daily in the suites and condos?
- Yes, we are a full service hotel. Or, you can choose to be a part of Project Planet to save our Earth's valuable resources as well as reduce chemical use and waste.

5. Is there a coffee maker and complimentary coffee, cream and sugar?
- Yes, these are located in your suite upon arrival and are replaced in your suite daily as well.

6. Are there dishes and pots and pans in the rooms?
- Yes, as well as utensils for basic cooking.

7. Is a toaster in the room?
- No, there is a two burner stove top and microwave oven in the suites and a full oven as well in the two and three bedroom condos.

8. Do you have umbrellas and beach chairs on the beach?
- No, but there is a rental stand directly in front of the hotel where you can rent umbrellas, beach chairs, boogie boards, rafts and more.

9. Do you have free parking?
- Yes, we have a five tier parking garage and parking is free. We also offer complimentary valet parking in season.

10. Do you have a tennis court?
- No, but there are free tennis and basketball courts located right across 94th street. Please note as well that we no longer offer roof-top miniature golf.

11. Is your beach private?
- No, beaches in Ocean City are not private.

12. Can you smoke on the beach?
- Yes, smoking is permitted on the beach in Ocean City but please leave only your foot prints in the sand!

13. Can you smoke on the balcony?
- No, we are a 100% smoke free hotel and there is a $200.00 fee if you smoke anywhere in the hotel.

14. Can you smoke anywhere around the building?
- Yes, but only on 91st, 92nd street, Coastal Highway or the Beach. Smoking is not permitted at entrances for the health and comfort of our guests and staff.

15. Are you pet friendly?
- Kindly make other vacation arrangements for your furry family members as pets are not permitted.

16. How deep is your Olympic size swimming pool?
- 5FT deep

17. How far are you from the boardwalk?
- 3.5 to 5 miles

18. Are you on the beach?
- Yes, we are a beach front hotel; located on the Atlantic Ocean but we are not located on the boardwalk which ends at 28th Street.

19. Do you have a Jacuzzi in the suites?
- We do have 9 suites with heart shaped Jacuzzis for two with king bed and kitchen that are oceanfront with corner balconies.

20. Can we arrive early?
- You may arrive early and obtain a parking pass and enjoy any of the hotel amenities until your suite is available. Check in is at 4pm. Check out is at 11am. Your luggage will need to remain in your vehicle until your suite is available so we suggest you pack one small bag with anything that you may need to enjoy the day before your suite is available. Showers and changing rooms are available in the South Lobby.

21. Can we check out late?
- This is at the complete discretion of the Front Office and will be determined ONLY after 8am on the morning of check out based on availability. If available, check out will be extended as a courtesy until 12 or, rarely 1pm. If available, a 6pm check out may be arranged at half the previous night's rate.

After you check out you many keep your vehicle parked until 4pm and use all the amenities of the hotel. Showers and changing rooms are available in the South Lobby.

22. Is there a fee for beach towels?
- We do not provide beach towels; we do provide pool towels at the pool for that area only. PLEASE do not take linen and towels from the suite to the beach.

23. Do you have any government discounts?
- No. Group rates for 10 or more suite may be arranged with our Sales Office in advance. The hotel offers AAA rate with a valid AAA is only. Occasionally, coupons are offered as well. ALL discounts are based on availability, only one discount/coupon per stay may be used. Discounts/coupons are not valid on already special and discounted rates.

24. Does Ocean City have public transportation?
- Yes, we have a bus that runs every 15 minutes in the prime season and every half hour in the off season. It is $2 per day per person.

25. Do you have adjoining rooms?
- We do not have connecting rooms. However, guests traveling together may request suites near one another at the time of making the reservation. While we do our absolute best honor all requests we cannot guarantee this.

26. What time does Schooners open and close?
- The hours of operation are from 7am to 11pm. The bar may stay open later then 11.

27. When do you have buffets and what are the prices?
- We have a breakfast buffet at $9.95, brunch on Sunday at $12.95, Thursday buffet of ribs and chicken $14.95, Friday and Saturday buffet of Prime Rib and Chicken at $16.95.

28. Where can we park if you come to the restaurant?
- We have side street parking and also a six tier parking garage. Parking is free of charge.

29. Which days do you have entertainment?
- Last week of June until Labor Day outside on the Beach daily weather permitting. Call or click for current entertainment schedule.

30. Is the information on the website correct?
- Yes, the information is updated regularly.

31. What is your cancellation policy?
- Please go to the web site, click on "Hotel Information" and "Policies". Please note that all policies are strictly adhered to. Please do not ask the staff to make exceptions as that is simply not possible.

32. What if I have to leave earlier than my reserved departure date?
- We understand that no guest ever plans on canceling all or part of their reservation. However, requests are received daily, many in the event of emergencies, and we are unable to make exceptions to the no refund for early departure policy. We understand that no guest desires to be held accountable to cancellation fees however such fees are a standard part of the travel industry.

33. What if there is a storm?
- As is standard also standard in the travel industry, inclement weather is not a valid reason for cancellation. The only exception made to this policy is if/when the Town of Ocean City implement the Hurricane evacuation plan. Only in the case of an actual hurricane evacuation plan by the Town of Ocean City will reservations will be rescheduled based on availability and without penalty.

34. Are you a chain hotel?
- No, we are independently owned and operated. We have a sister property; Princess Bayside on 48th Street and the Bay in Ocean City.

35. Where may comments be directed?
- Comments may be directed in writing only and may be sent to info@princessroyale.com or faxed to 410 524 7787.


We hope this answers many questions you may have regarding the Princess Royale and we look forward to seeing you at the beach in Ocean City!

 






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