"The rooms were very clean and the staff is always eager to help.”
"Ryan was one the best bartenders I've ever met. His drinks were served promptly and very well made. He had a pleasant personality. We came to relax and enjoy ourselves and he did his part to ensure my wife and I had a great time."
"Staff is always willing to assist you! The grounds are always maintained and you will find lots to do in and around the facility. There are plenty of fine eating establishments."
"We just love the Princess Royale. The rooms are spacious, have kitchens in every one of the rooms and the atrium pool is awesome! If you ever get the opportunity to stay in one of the condos, that is a big plus. It is just like being in an apartment with everything you could possibly need right there in the room. Save money and calories by preparing your meals in the room, instead of going out to dinner every night (or better yet, for breakfast!) We have stayed here 3 times so far and have plans to return soon."
"The rooms provide adequate space for a family. Two TV's, small kitchen, large bedroom and living room, and plenty of storage. The indoor pool was great for kids and the pool bar was great for adults. The Schooner Bar and Restaurant was a little on the high price end, but the food and service was good so worth a little extra, especially since it was so bitterly cold one evening and we didn't want to go out for dinner. GREAT!!! The hotel is great for a family, couples seeking romance, or just for a quick get away!"
"Our family would like to thank the Princess Royale staff for such a pleasant stay...
We look forward to our annual outing to the ocean as a Christmas gift to our family. We reserve the time to loin as a family to relax, lounge on the poolside terrace, and enjoy the pool, hot tubs, and other amenities offered at the Royale...
We found this stay to be exceptional in that the rooms we occupied, Rooms 251, 255, and 257 to be in excellent upkeep and quality. All public areas at the Princess Royale that we visited were clean and tidy...
The individual hotel employees on duty were pleasant and professional at all times. Kasey, at the front desk was extremely polite and courteous...
There was always a gentleman or two stationed at the bellman's desk and they were available and conveniently located every time we walked into the main lobby. This made me feel comfortable about safety within the hotel and its common areas.
The video games and game tables were put "to rest" at a reasonable time in consideration of all guests. The pool was attended with fresh towels and all posted rules were obeyed.
We truly have nothing but words of praise for this stay! We look forward to telling our friends and family that they should consider the Princess Royale, a family-oriented hotel and conference center, one worth there stay!"
"One of the best vacations my family has had. The front desk staff were polite and very helpful. Our room was fantastic. We had a 2 room oceanfront suit. It was clean and seemed recently updated. I would and plan on staying here again. Our view was absolutely gorgeous and our kids loved the pool."
"I run a group home in Columbia, Md., with young men with Autism, so this was business, and a vacation. We really loved our view, we over looked the in-door pool, to our left was the ocean view it was breath taking, when we got home I told every one about the view and told all the other group homes about the hotel and the service, we have 10 group homes in all, the first night we had room service the food came with in 25 minutes, it was hot, it was very good, and enough for 4 people instead of 2. I will come back with my family and my clients any time, I loved the beds; the bell man was very nice; breakfast was great, we enjoyed our stay with you. Thank You."
"I've been going to OC since I was a baby and we've stayed at 6 different hotels over the past almost 40 years. We were looking for a room that offered a separate bedroom/living room and a kitchen so we could cook Thanksgiving dinner. I also wanted a room with a balcony, but since it was November I was afraid it would be too cold to sit out. The Princess Royale offers indoor balconies overlooking the pool/atrium. This worked out great for me as it offered a view of the ocean and the pool in the warmth! The pool is very big for an indoor pool, although the water was a little chilly. The room we stayed in had a kitchen with a full size refrigerator, a 2-burner stove-top, a microwave, sink and dishwasher. These amenities worked out great for making Thanksgiving Day dinner. The bathroom was very large and the water pressure in the shower was amazing. Upon checking in, we arrived about an hour early but were able to check in immediately; our bags were unloaded and put on a valet cart by a very friendly and welcoming valet. This is a service that I haven't experienced at any other OC hotel. When we checked out, the same service was offered; the valet came to our room with the cart, loaded everything for us and took it to our van. I would defiantly stay at the Princess Royale again! "
"Reminded us of all inclusive resorts we stayed at in Mexico and Punta Cana. It was clean, well kept and had everything you could possibly need or want right there."
"Midweek is a perfect escape First time at Princess Royal Resort and the staff is very accommodating, friendly, and professional. Really had no issues, or negative moments during our stay...just what u should expect on a vacation, in the medium price range for ocean view, very nice room."
"GREAT STAY! I can always tell what service I am in for according to how the bell hops treat me. They were so wonderful and patient! Check in was a breeze, the room was very clean, beds were comfy and the facilities at the hotel were great. I loved the breakfast in bed-very reasonably priced for room service. I am definitely staying at the Princess Royale again. "
"We loved our stay at the Princess Royale."
"We were right on the beach plus they had an indoor pool which was open late. Clean, comfortable rooms. A game room next to/at the pool. We were right on the beach plus they had an indoor pool which was open late. Clean, comfortable rooms. A game room next to/at the pool. "
"Wonderful visit once again to the best hotel in OC MD."
"We are repeat customers to this wonderful establishment, and this visit was no exception. From our very first visit, we were impressed with the spacious suites and the cleanliness of the rooms. The kitchen area is roomy with a full size refrigerator/ice maker, dishwasher, microwave and cook top stove. The living room area is also nice with a pull out sofa bed and second TV, which is great for the kids. We get the best sleep ever when we stay there, not only because of the sound of the ocean, but their top notch tempurpedic mattresses. From check-in to check-out, the hotel Management and staff are extremely friendly, courteous and willing to help you with any request. Everyone goes out of their way to make your stay pleasant. The hotel has everything you could want for an enjoyable stay. To begin with, it is right on the ocean...only steps away from the water!! The huge indoor pool and atrium area is the best compared to any others we have looked at, with plenty of tables/chairs to relax, an inside hot tub and two additional hot tubs out on the deck. This is a great place to be in the winter months, or if it is raining. Their oceanfront restaurant & lounge, Schooners, has great food and they offer different buffets on certain days. We always have their yummy breakfast buffet !! We love the location of Princess Royale because it is more relaxing than being at the boardwalk. You can hop on a bus for a very nominal daily fee to take you to the boardwalk if you don't want to drive. The hotel is close to other fine eateries as well, and you can walk across the street to a supermarket if you cannot find what you need in the hotel convenience store on the first floor. Although we come to Princess Royale at different times of the year, it is especially nice in the summer to relax by their gazebo bar on the lawn under the palm trees, and listen to live music daily. I honestly could go on and on with the amenities, but you just have to visit here for yourself and see !! You will not be disappointed. We won't go anywhere else !! "
"Steve at the gazebo is friendly, efficient, and knowledgeable about the area."
"Maid Service was excellent; Valet Superb."
"This is the best hotel in Ocean City, MD!!"
"As a fellow manager, too many times I hear about the bad and not the good. My family had the opportunity to be a guest of your fine establishment last weekend and I must say your hotel was the best I have ever stayed at in Ocean City. We are from Lancaster County, PA and Ocean City has always been a vacation spot for my family. I have stayed at numerous hotels along the strip but never at the Princess Royal. Your staff was very pleasant, room clean, ample parking, just an overall outstanding visit. You can be sure I will recommend your hotel to friends and family in the area."
"Recently I had the privilege of a short vacation at your hotel. I am a 'Gold Club' member of several hotels and have traveled often. I was treated so well at your hotel that I felt led to send you this short memo regarding one of your employees that was so courteous and patient with us during our visit. Kasey was so helpful resolving some problems we had with our room regarding the air-conditioning and TV's along with making sure we had a comfortable vacation. I hope you will be able to recognize her for the service to us as I felt it was exceptional."
"We just wanted to say thank you. We just left your resort today. We arrived on Sunday and had the best 3 day stay ever. Upon arrival, we were surprised with an upgrade. My family is very grateful. Your rooms were beautiful and clean. Your staff was friendly and helpful. This was our second stay. We will be back next year."
"Martesha made our anniversary something special. Thanks!"
"Beautiful hotel, comfortable beds, Lovely decor. Great TV in the room and beach bar overlooking the beach."
"Would like to recognize Samantha."
"Thank you for all your service to us and we will see you next year."
"The best hotel I ever stayed in. The mattresses on the beds were outstanding."
"Tara in the dining room was awesome!"
"Would like to recognize Rachel, Maggie, and Bart, all are so efficient, helpful and friendly."
"Thank you so much for upgrading us on arrival. Very accommodating for a large group. We enjoyed the snow on the beach."
"You are better than the Carousel."
Would like to recognize Belinda.
"Everything was excellent."
"Steve in the bar is very nice."
"Everything was handled in a professional manner."
"Martesha is great!"
"Brett in Schooners was great!"
"Francisca did an excellent job with cleaning our room."
"Everyone was wonderful."
"The front desk manager was always pleasant."
"Lorena kept our room very clean."
"Everything was great!"
"I would like to thank Francisca for excellent clean rooms upon arrival."
"Love the decor and view of the ocean."
"The hotel was very clean...We started everyday with the breakfast buffet at schooners restaurant (very good and reasonably priced) had lunch everyday at the cafe on the green which is very beautiful, and loved to buy milk and other things in the convenience store in the lobby without being overcharged.
The remodeling is very evident and they did a great job. Furniture looked new, the mattress was comfortable and the LCD TV in the bedroom was a nice touch"
"Our overall stay was great. The staff was nice and the rooms were in good shape. The hotel had pretty much everything a family would want for the weekend."
"We really enjoyed the new improvements to the suites this year. The granite, updated dressers, flat screen tv, couch and chairs were nice additions. The beds a few years ago were also a nice touch.
We've been coming to your hotel for approximately 17 years so we've seen it new, used and back to new again, which we really enjoyed. Your workers have always been top notch from maids to housekeepers, to janitors.
Thanks again for the updates."
"Would like to recognize Wallace in maintenance."
"Wishes to recognize DeVanna at the front desk."
"Everything was excellent."
"Thank you all so much for a wonderful weekend. Your service was a blessing to the women from our church. Cindy was especially helpful to us all...".
"Ravisa at the front desk was very friendly and helpful."
"Steve the bartender/server was excellent..."
"Would like to recognize Sylvya at the front desk."
"The bell staff was very helpful and friendly."
"Everything was excellent."
"Would like to recognize Eleana from the front desk."
"Great place to stay!"
"Everything was excellent."
"Cindy loves her job work, and greets people with a smile!"
"Adam & Jenn at the bar are excellent."
"We really like the ocean front rooms with the jacuzzi."
"Everything was excellent, the hotel was immaculate!"
"Bartender at Schooner's was very nice and polite."
"Keep up the good work."
"Cyndi,the hotel front desk manager, did her best to help improve our stay."
"Tom in the bar is Great!!!"
"Everyone was excellent."
"John was very nice upon our arrival. We enjoyed our visit."
"Chris at the front desk was very helpful."
"Jen at Schooner's was very efficient, pleasant and hard working."
"Peter in housekeeping was very friendly."
"Everyone we met was helpful and courteous, especially bellman & housekeepers."
"Deniz at the Front Desk is very efficient & helpful!"
"Both the reservation & banquet staff do an outstanding job."
"Martesha has been very helpful and accommodating the past two years- she is an asset to your staff!"
"I want to acknowledge Martesha in Reservations- she did a wonderful job".
"Best check in and bell service ever!"
"We wish to recognize Diane at the Front Desk; she took great care of us from start to finish."
"This was a great hotel experience & we will return. Our kids were thrilled with everything!"
"Our cable stopped working and it was fixed IMMEDIATELY- thank you!"
"Will the bellman was wonderful!"
"All staff were very friendly & courteous"
"Eastern European staff members are excellent!"
"The oceanfront suites are magnificent". "Thank you for offering repeat guests discounted and free stays!"
"You have a great hotel please keep up the good work."
"Our stay was completely great!"
"The suite was excellent when we came and it remained so during our stay- the housekeeping staff was excellent".
"Everything was awesome".
"Josh at the Front Desk always greets us with courteous service and makes us feel like friends, not just guests. The service we receive is one of the main reasons we keep returning to the Princess Royale."
"We enjoy staying here very much". We love the two bedroom condo and the bed is great!
"We thank you so much for upgrading us to the two bedroom condo".
"The Convenience Store manager is very good, friendly & helpful".
"Thank you and your staff so much". The staff helped me in every way possible and I feel so much better after my trip to the Princess Royale!".
"The clerk in your Convenience Store was very helpful and friendly".
"This is the best sleep I have had in years! We can not wait to come back. Please send me the information on the make and model of the mattress!"
"All the staff were extremely helpful and friendly."
"Your housekeeping staff was prompt, courteous and respectful."
"I will tell all my friends and client to stay at the Princess when they come to Ocean City".
"Your Seafood buffet is excellent, so we ate there twice this weekend!"
"I LOVE THIS HOTEL!" :-)
"We loved the hotel and plan to return often in the future."
"The mattress was superb!"
"Love the mattresses!"
"Cleanliness and prompt service are important and the Princess Royale does a great job with both."