Employment
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Room Attendant Year Round Position
Job Summary:
Maintain the standards of cleanliness in Guest rooms and hallways. Upon the completion of orientation program in personnel, the new Room Attendant reports to Housekeeping to review specific rules and regulations pertaining to the Housekeeping Department. This will take approximately 30 minutes. After this is complete the new Housekeeper begins training with the Housekeeping Floor Manager. This is done so that here is a consistency in the instruction of a new Housekeeper.
On the first day of employment, the Room Attendant is instructed in the proper steps of cleaning Guest rooms. This procedure and the reasoning behind this will now be explained in detail.
Duties and Responsibilities:
· Pick up daily room worksheet and keys from the Laundry Room Attendant. Sign for keys on Key Control Log. This is to assure that we know the exact person who has a section key. The Room Attendant is responsible for that key until the end of the work shift.
· Proceed to work area immediately. Once on the assigned floor, remove cart which corresponds to the number on the worksheet form the Floor Lines Closet. This cart has been stocked the night before.
· Begin your work by doing check out rooms first, if at all possible. The reason behind this is to make these rooms available to sell at the Front Desk. It is important to remember when approaching any room to clean, if there is a “Do Not Disturb” sign on the door knob-DO NOT KNOCK! In addition to the “Do Not Disturb” sign, be observant for the make up room sign. Before entering a room, knock on the door and announce “Housekeeping”. Do this 2 times. (Do not use your key to knock-this will damage the door). Enter the room, leaving the door wide open.
· Open the drapes wide for maximum light. At this point, take a good look at the condition of the room, checking for missing items, I.E. towels, wastebaskets, TV sets, lamps, etc. If anything is missing, page your supervisor.
· In occupied rooms, after this inspection, start picking up any newspapers and fold neatly, then place on the desk. Never throw away newspapers in an occupied room unless the Guest has put in the wastebasket.
· Place all soiled dishes in the dishwasher; run while cleaning room and return to proper place.
· Begin stripping linen from bed(s). Shake all bed linen. Many people use a bed to hide valuables and at times forget to remove them. Turn in all lost articles to the Main Linen Room with room number and your name.
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General Maintenance Engineer CPO/HVAC certification a plus
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Restaurant/Outlet Supervisor
Responsibilites include of all aspects of Supervision our Restaurant, Bars, Room Service and Cafe on the Green. This is a hands on position. This position demands a lot of physical labor. This is a seasonal position. -
Line Cook
Job Summary
Duties and Responsibilities:
To set up, maintain and breakdown the hot line area of the kitchen. To prepare menu items using standard recipes and measures, always striving to produce the finest product possible. To produce al~ foods in a timely manner and to assist the chef in banquet and buffet production as needed.
Essential Functions:
· Helps team members whenever needed.
· Ensures all food is fresh and not spoiled.
· Informs chef of any food prepared for service that
· Prepares food orders in the order that they are
received and as directed by servers.
· Maintains all preparation items.
· Cleans and maintains all line equipment as directed
by Engineering or management.
· Follow all proper safety procedures involving
food handling and preparation.
· Practices careful knife and cooking skills, uses
plastic gloves as necessary.
· Works closely with chef to identify service issues
and resolve them.
· Communicates any out of stock items immediately to
staff.
· Immediately informs Manager or Supervisor of any
service or food complaints.
· Maintains line and walk in a neat and orderly
fashion; sets up, re-fills and cleans station.
· Maintains proper ticket times on orders.
· Directs stewards as needed to insure a safe and
clean working area. .
· Works diligently to provide guest services to the
standards of the Chef and Princess Royale Mission
Statement.
Standard Functions:
- Follows all guidelines of the Employee Manual including but not limited to: call off procedure, grooming and uniform standards', wearing name tag, arriving on time for scheduled shift, etc.
- Must possess all basic cooking skills, strive for constant improvement.
- Stands and walks during entire shift.
- Frequent washing of hands, follows sanitation guidelines.
- Punches in and. out at required times.
- Performs any reasonable task as directed by management.
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Certified HVAC Tech - Universal certification and experience required
Apply Online Here
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Free Family Fun
The Reviews Are In
I had taken my Mother, sister, my sisters 2 kids, and my 2 girls. We had problems trying to find a place that could accommodate the 7 of us and then we found the Princess Royale Resort. They had a 2 bedroom condo that worked perfect for our family. It was much nicer than have to find a hotel that had 2 rooms side by side that had a door in between and it was cheaper. We had a wonderful stay and the room was very, very clean.."
- GS Frederick, Maryland , May 16, 2013
This was my first overnight stay in Ocean City and I found my room in the Hotel spacious and the bed was extremely comfortable. The people who worked there are friendly and the food was good. The only minor issue I had was the wire-fi signal was not strong and it was hard to log-in sometimes."
- Jesse D. Hanover, Pennsylvania , May 13, 2013
As frequent visitors to Ocean City, Maryland, over the past 25 years, my husband and I made the mistake of generally staying at the same hotel ranked in Trip Advisor’s top #20. Due to problems associated with that hotel, I finally decided to search the Internet to find a different O.C. hotel. Low and behold, I hit the jackpot in finding Princess Royale Oceanfront Resort located on 91st Street and Coastal Highway. Around 3 years ago we stayed at Princess Royale for the first time. Since then, we have been “Loyal to Princess Royale!”
We tried a few other O.C. hotels over the years also rated in the top #20, but always defaulted back to our same past hotel. So, I know whereof I speak in writing this Five Star review for Princess Royale Oceanfront Resort. As a native Marylander, I’m no stranger to Ocean City. My first visit was back in the late 1960’s when I was in high school. I’ve been going to O.C. for long weekends, holidays and special events ever since.
To give you a snapshot, this is no “Mom and Pop” hotel. Princess Royale is the real-deal and largest resort in Ocean City, with over 300 suites and 30 condominiums. The hotel can also accommodate very large conventions, functions and wedding receptions in one of over a dozen meeting rooms including ballrooms and Atrium. Note that Princess Royale is a 100%-no smoking resort.
There is a large 6-story parking garage with elevator just across the driveway from the hotel lobby entrance. Some side parking is available along the street of the second hotel entranceway. Bell Captain service is available and they eagerly await loading your luggage onto a cart and taking to your hotel room.
Honestly, we would prefer to use a cart without Bell Captain service, but that is generally not an option. Reason being, we bring a number of electronics when traveling (laptop computer, cameras, 3D-video camera, high-end binoculars, metal detectors, etc.). We would like to be responsible for our own valuables and breakables. So, we just make several trips from the parking garage to our hotel room carrying our gear. I understand the Bell Captain concept because guests sometimes leave their carts in the hallways or on elevators creating a shortage.
Schooners Restaurant and lounge are located within the hotel. Nice art-deco decorum, soft lighting and beautiful view of the ocean and palm trees. Breakfast and dinner buffets are available (or you can order from a menu). There, you will be serenated by live music in the form of an acoustic guitar player/singer. I must confess that we’ve never done the buffets, but have ordered these small steak subs from the lunch menu which are pretty good, along with the French Fries. My husband loves the French Onion Soup and I love the Potato Cheese Soup.
There is an Olympic-size heated swimming pool, large 8+ person Jacuzzi and two sauna’s in the 4-story Atrium. Complimentary towels are available. There are also two smaller 4-person hot tubs on the oceanfront sun deck just outside the Atrium. Also in the Atrium are a wide variety of arcades games, claw machines, pool table and foosball. What more could you ask for in hotel pool facilities? I would like to add that the hotel pool is the cleanest I’ve ever seen. You never see scum on the ceramic tiles in the pool or Jacuzzi. The pool and Jacuzzi water is always crystal clear with no debris, film or floaties. From a health standpoint, this is very important to me.
This hotel has all the bells and whistles such as a free health club on the premises; business center; ATM; gift shop and convenience store. You can also arrange for spa treatment (massage, facial, mani/pedi), etc.
All hotel rooms are suites comprising either two Queen beds or one King. Some rooms have a Jacuzzi. You can book an oceanfront room with spectacular view or a side oceanview room. You can also book a room overlooking the Atrium and pool. Some reviewers complain about the humidity, chlorine smell and noise experienced in the rooms overlooking the Atrium. Since I always stay oceanfront, I cannot address these issues. Each suite has a living room with pull-out sofa, side chair, coffee table and end tables with lamps. There are two TV’s in each suite (bedroom and 32” flat screen in the living room).
All suites and condominiums are furnished with Tempur-Pedic mattresses (“The #1 most highly recommended bed in America”). I liked the mattress so much first time we stayed at Princess Royale, I went out and bought one. Love it! You are guaranteed a good night’s sleep (although a relatively few don’t like the Tempur-Pedic developed by NASA). Whatever. You can’t please everyone. One hotel we used to stay at in Cape May, NJ, has not changed their mattresses in 20 years! Needless to say, we stopped staying at that hotel. Now, if I could only get the Princess Royale management to purchase Tempur-Pedic pillows throughout the hotel. Hey, a girl can dream.
The hotel has complimentary wireless Internet, along with cable HBO and Disney Channel . We always travel with our laptop computer and only on one occasion did we have an issue with Internet connectivity. Other than that, the Internet service works great at Princess Royale.
The bathrooms have a large granite counter for all your toiletries. The towels are better than average. There is a full kitchen with coffee maker (complimentary coffee), dishware, silverware, glassware, cooking pots/pans and utensils. A small granite counter separates the kitchen from the living room which serves as a dining space with two chairs. You can also book one of the amazing two or three-bedroom condominiums. That’s a whole other story. Treat yourself for a special occasion.
Of course, no hotel is perfect. Trust me. I’ve stayed at most in O.C., including the #1 top rated hotel. There is always room for improvement. During one of our stays at Princess Royale we noted new hallway carpeting and cove base being installed throughout the hotel. All of the 300+ hotel room front doors were recently replaced including new hardware. Renovations were also undertaken in the parking garage and numerous other areas inside and outside of the hotel. The management sinks a great deal of money into maintaining the hotel. From what I understand, even more improvements will soon be underway such as upgrading the elevators.
Prior to writing this review, I looked over some Trip Advisor reviews for Princess Royale. It never ceases to amaze me just how critical some people can be. For example, one reviewer went on a rant because the suites were not equipped with a “pizza slicer.” Seriously? You can’t expect a hotel kitchen to have each and every utensil as with the comforts of home. If you want a pizza slicer that bad, just go across Coastal Highway and buy one at Rose’s for 99 cents. Last time I checked, you can also slice a pizza with a knife furnished in the hotel suite kitchens.
Another reviewer complained about the “small pool and Jacuzzi.” Are you kidding me? Princess Royale has an Olympic-size swimming pool and 8+ person Jacuzzi, plus two hot tubs on the sun deck. I can tell you first hand there is no other hotel in O.C. with a pool and Jacuzzi that large. Not even the highest-rated O.C. hotels.
One other reviewer complained about the towels in the hotel rooms at Princess Royale. I can tell you these towels are somewhat plush compared to most other hotels. The O.C. hotel in which we stayed mostly over the past 20 years (prior to finding Princess Royale) used the same towels. Management was too tight (cheap) and never purchased new towels. They were as thin and worn out as a very used dishtowel.
Others complain about the “long walk” to the oceanfront suites. What do you expect? This is the largest resort in O.C. Of course you have to walk down a hallway to access the oceanfront suites. What’s the big deal? If you want a no-tell motel room where you can park your car right outside the front door, then Princess Royale is not for you.
A few Trip Advisor reviewers complain about the parking garage. Excuse me? For one thing, the garage is enclosed meaning your vehicle is protected from the elements. There is one elevator and stairwell. The 6-story parking garage is located directly across the entrance driveway from the hotel lobby. It’s a hop, skip and a jump from the garage to the front lobby where you check-in at the hotel.
I’ve stayed at hotels such as in Cape May, NJ, wherein if you come back to your room late, there are no parking spaces and you have to park on the street with parking meters (if you can find a space). Another hotel in Myrtle Beach, SC, has a parking lot across the main highway and several blocks from the hotel. You have to walk, carrying your luggage 1/8-mile to the hotel and hope you don’t get run down by a vehicle. The parking garage at Princess Royale is very convenient. Sure, it’s tight quarters but what do you expect? It’s a parking garage, people.
You have to take some negative Trip Advisor reviews with a grain of salt. Some people vent because they may have been charged a cancellation fee for checking out a day or two early, or canceling their reservations beyond the cancellation period. Read the information regarding cancellations on the hotel website before your make your reservation, or ask the Front Desk staff when you call. Don’t take it out on the hotel because you broke the rules. I have seen this happen time and time again in hotel reviews. Play fair.
Last, but certainly not least, are the incredible specials and package deals at Princess Royale. Hey, I’m giving away my best secrets. Examples are Internet Specials; Coupons; Vacation Packages; Super Saver (meals included); Rodney (the Lifeguard) Summer of 2013 (free night or discount); Golf Packages; and Special Events. My favorite is the “Welcome Back” coupon wherein, “Stay any Friday night & receive the previous Thursday night free, or stay any Saturday night & receive Sunday night free.”
I can tell you that the hotel in which we used to stay never offered any types of savings. There are also Early Bird discounts (10-15% off booking early). I was recently given a coupon by the Front Desk Clerk at Princess Royale wherein if you book your room on the Internet and present the coupon upon check-in, you get a 5% discount. I will be using this coupon for our next stay.
The hotel offers other discounts such as Princess Bucks (stay for a certain number of nights in designated room types and receive $100-$75 off the rate). Note some of these specials and package deals are only available during certain times of the year. You can wheel and deal your savings or package deals. Any way you slice it, you’re saving money. Don’t take my word for all these package deals. Just check the Princess Royale website under “Deals” and see for yourself. http://www.princessroyale.com/
While I’m at it, the rates at Princess Royale are extremely competitive. Remember, all rooms are “suites.” Not all O.C. hotels can boast this type of floor plan (living room, full kitchen, dining nook, large bathroom and bedroom with glass sliding doors and balcony). Instead, other hotels/motels just comprise one-room (bed/one chair), small bathroom with little counter space, small microwave and tiny 3.0-cu. ft. fridge (no kitchen). If you’re lucky, you might have a window or balcony.
Okay, he’s my very best-kept secret. When booking a room on the Princess Royale website, use the drop-down menu under “Choose your package and room type” for discounts such as AAA, AARP. There you will find the “Lucky 13 Promotion” (representing 2013). Click on that drop-down menu and you will receive a 13% discount on booking your room! Top that. I’ve never seen such cost-savings deals at any O.C. hotel or elsewhere – ever!
So, I’ve given this Trip Advisor review of Princess Royale my all. Not because I’m affiliated with the hotel in any way. I’m not. It’s just that I’ve been there, done that having stayed at numerous other top-rated O.C. hotels -- and Princess Royale all things inclusive comes out on top. Oh, I’m not saying this could become a reality, but if the planets are in alignment your room-type accommodations might be upgraded during the off-season. If six planets are aligned during your stay, who knows you might be upgraded to one of the fabulous condominiums!"
- Earthy Barbara Hyattsville, MD , May 09, 2013
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